Jail Well

JAIL WELL is dedicated to helping family and friends stay connected to their incarcerated loved ones by providing fast, safe and convenient services for all Los Angeles county jails. Jail Well is highly trusted in the corrections community, they protect client  privacy and insure that payments are secure and delivered on time, every time.

Since 2018 they have prided their selves in providing EXCELLENT customer service for friends and family members of incarcerated individuals. Their dedicated professionals work around the clock and are always ready to help resolve any issues clients may have while using Jail Well. 

Jail Well needed a total redevelopment of their website. The project encompassed everything from persona development to UX (user experience). Visual appeal and reducing information overload were a priority, as well as building a secure eCommerce store, offering several products and services.

FuseStarter’s i5 Principle and SPARK Process allowed us to develop the site that exceeded Jail Well’s expectations.


“FuseStarter was amazing! They made me feel like they were my partner every step of the way, making everything easy! Communication was great! I intend to use them for all my business ventures.”

S. Newton, President